Make a New Itunes Account to Purchase Music Again
Have you e'er tried to make a buy on your iPhone or iPad, for a new app or in-app buy, and received an error message that your purchase could not be completed in the App Store app?
More specifically, the error reads "Your purchase could not exist completed. For assistance, contact iTunes Support at www.apple.dom/support/itunes/ww/." The bulletin shows you a website to visit just no further help regarding why the purchase didn't get through.
Here we'll list some possible reasons why your purchase could not exist completed and how to remedy the situation.
Your Purchase Could Not Be Completed
The item is not available in your country
One of the virtually common reasons you can't make a purchase is that the app or item is not available in your country.
Normally you'll receive an error message stating this; still, that's not guaranteed. And so head to the App Store online, developer'south website, or do a chip of enquiry to encounter if the item tin be purchased in the country in which you reside. You might even notice a different version of the app bachelor to y'all.
Your Apple tree ID is disabled or locked
For your protection, if your password or other account information is entered incorrectly several times, Apple automatically locks your Apple ID. Manifestly this is to protect yous from unauthorized users accessing and using your account.
With ii-factor authentication, use a "trusted" device or phone number to reset the password for your Apple ID. If you lot don't accept a trusted device or number and have security questions set upwardly for your Apple tree ID, head to the forgot password page and follow the prompts.
If you can't do either, you can become straight to Apple Support to aid sort out this problem.
Your payment method cannot be charged
You may have a credit carte on file that was declined, needs to be updated considering of the expiration date, or has the wrong billing information. You lot should encounter a message that explains the problem with your payment method.
Luckily, you lot can easily manage your payment methods on nigh any device. For Apple tree devices like iPhone, iPad, and Mac, visit this folio to change, add together, or remove an Apple tree ID payment method. For non-Apple tree devices like Android, PC, or Chromebook, visit this page for changing an Apple ID payment method without an Apple tree device.
And then, review your payment methods and information, make whatever necessary changes, and effort your purchase over again. Yous might also consider adding another payment method to your account if yous have simply one. Cheque out this article on how App Shop and iTunes purchases are billed.
Your Apple tree ID is linked to too many payment methods
On the other side of having only one payment method attached to your Apple tree ID is having besides many. Apple finds this to be suspicious action and it may result in your Apple ID being locked.
You'll find that this is a somewhat common issue that has been brought upwards many times in the Apple Customs Forum. The answer is usually to contact Apple Back up. And so if you lot receive a bulletin that you have too many credit cards attached to your Apple ID or believe you might, contacting Apple tree Back up is best manner to set this trouble.
Screen Time settings are preventing the purchase
If you apply Screen Time for yourself or a child who shares your device, you may accept restricted purchases inside those settings. To check this speedily, follow these steps.
1) Open your Settings and select Screen Time.
two) Choose Content & Privacy Restrictions.
3) If this setting is enabled, tap iTunes & App Store Purchases.
4) If In-app Purchases is set to Don't Permit, tap and change it to Permit.
Notation: If y'all have a Screen Time passcode ready, yous'll exist asked to enter it as you go through the higher up steps.
1 other spot to check is in the aforementioned area, Content & Privacy Restrictions. Tap Allowed Apps and make sure that the iTunes Store (and Book Store if necessary) is enabled.
For more assist using Screen Time, check out the post-obit how-tos:
- How to restrict or only allow certain websites on Mac with Screen Fourth dimension
- How to use Screen Time Advice Limits on iOS
- How to limit kids' screen time on iPhone and iPad
Other things you can effort
If you're notwithstanding beingness told that "Your Purchase Could Not Exist Completed" and none of the above seems to be the reason for your inability, here are other things you can try.
- Make certain you're using the correct Apple ID: Did you create an Apple ID without a credit card? If so, you might exist using the wrong one to make your purchase.
- Sign out of your Apple ID and dorsum in again: Sometimes only logging out and dorsum in can fix the simplest of bug.
- Restart your device: Your device may exist having a momentary glitch, so restarting it could fix the issue.
When all else fails, contact Apple Support.
1) Head to the Get Back up folio.
2) Select Billing & Subscriptions.
3) Click Subscriptions & Purchases.
4) Choose Unable to purchase.
And then decide how you'd similar help; chat, phone call now, or schedule a call.
Wrapping it upward
It's never fun when you try to buy an app, purchase a subscription, or make an in-app purchase and aren't allowed. Hopefully one of the above reasons and fixes solves your trouble. If non and you lot establish a different one for why your purchase could not be completed in the App Store, please share in the comments below!
Source: https://www.idownloadblog.com/2020/09/14/your-purchase-could-not-be-completed-fix/
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